You have just moved to your new apartment and you are looking for an affordable and reliable home internet plan in France? Look no further! In this article, we will review the top home internet plans in France, taking into account factors such as speed, price, and customer satisfaction.
🏠 Which Home Internet Plan to Choose
I will now help you to choose your home internet plan that offers:
- 🤑 Good pricing: from 18.99€/month
- 💔 Easy to cancel: you can cancel easily your home internet plan in 5 minutes
You will need to answer a few questions, so I can show you a selection of the best internet home plans based on your needs. Let’s go!
(SFR) 🕊️🏦📺⑥
🛒 red-by-sfr.fr only
🕊️ No commitment
🏎️ From 19.99€/mo., 29.99€/mo. after 1 year
✍️ 39€ activation fee
🌐 From 500/500 Mbps
📺 From 35 channels (mobile app)
🤑 The cheapest
ℹ️ Information
Red by SFR Website (Box)
SFR Box 7
SFR Décodeur Connect TV
RED by SFR is the low-cost brand of SFR. They offer the cheapest home internet deal in the market: it is a unique home internet plan that you can customize to your needs. thus you can add on top of the base plan the TV or the Wi-Fi 6.
In case of an issue, you will need to make a request to customer support with their mobile application in a chat, then it will call you instantly. In case of failure, they will provide you with a 4G hotspot you can retrieve in a SFR shop.
RED by SFR will be great for people who want all the essential internet services at a cheap price.
💰 Price
🕊️ No-commitment plans:
| RED box 19.99€/month, 29.99€/month after 1 year | 🌐 500/500 Mbps 📺 35 channels (mobile app) 📞 Unlimited landline 🛜 Wi-Fi 5 |
✍️ Activation fee: 39€
💔 Cancellation fee: 49€
You can see the different options (TV, Wi-Fi, phone) you can add to your plan in the section ➕ Options below.
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
➕ Options
| 📞 Unlimited mobile | +0€/month You just need to explicitly check the option at the subscription |
| 📺 35 channels (mobile app) | Free The mobile application is compatible with Chromecast |
| 📺 35 channels (TV) | +3€/month |
| 📺 100 channels (mobile app or TV) | +2€/month |
| 🛜 Wi-Fi 6 | +7€/month |
🛟 Customer Service
📱 Mobile application
- Click on the section « Aide » at the bottom right corner of the screen
- Scroll to the bottom of the page and click on « Nous contacter »
- You will be in a chat with a virtual assistant: describe your problem.
🌐 Online
- Go to red-by-sfr.fr
- Click on the bottom right corner
- You will be in a chat with a virtual assistant: describe your problem.
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order a RED by SFR no-commitment internet home plan:
Red by SFR Website (Box)
- 🌐 online
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
(Orange) 🕊️🏦📺
🛒 sosh.fr only
🕊️ No commitment
🏎️ From 20.99€/mo., 30.99€/mo. after 1 year
✍️ 0€ activation fee
🌐 300/300 Mbps
📺 From 72 channels (mobile app)
🥇 Cheap plan from the no. 1 in France but outdated onboarding
ℹ️ Information
Sosh Website (Box)
Livebox 5
Livebox UHD TV
Sosh is the brand of Orange (the no. 1 internet provider in France) for no-commitment plans. They offer a unique home internet plan that is only available online. It is great if you are looking for the quality of Orange at a low price.
Customer support is only by chat on their website.
Sosh is great for people who want to have the no. 1 internet provider in France, at a cheap price.
💰 Price
🕊️ No-commitment plans:
| La Boîte Sosh 20.99€/month, 30.99€/month in 1 year | 🌐 300/300 Mbps 📺 72 channels (mobile app) upon request 📞 Unlimited landline 🛜 Wi-Fi 5 |
✍️ Activation fee: 0€
💔 Cancellation fee: 50€
You can see the different options (TV, Wi-Fi, phone) you can add to your plan in the section ➕ Options below.
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
➕ Options
| 📺 72 channels (mobile app) | Free upon request |
| 📺 140 channels (TV + mobile app) | +5€/month (10€ activation fee) |
| 📞 Unlimited mobile | +5€/month |
🛟 Customer Service
📱 Mobile Application
- Click on the section « Aide » at the bottom right corner of the screen
- Type your problem and follow the process
- You will be in a chat
🌐 Online
- Go to assistance.sosh.fr
- Answer the questions
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order a Sosh no-commitment mobile plan:
Sosh Website (Box)
- 🌐 online
⚠️ After the subscription on their website, you will have to fill a paper you will receive in your mailbox, and send it back by post.
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
🌐 Website
📆🏦
🛒 bouyguestelecom.fr
📆 1-year commitment
🏎️ 17.99€/mo., 31.99€/mo. after 1 year
✍️ 48€ activation fee
🌐 400/400 Mbps
📺 ❌
💪 Internet-only box with great customer service
ℹ️ Information
Bouygues Telecom Website (Box)
Bouygues Telecom offers a different range of prices for home internet plans. They are all with a 1-year commitment contract.
Customer support can be reached by phone or online. In case of failure, you will receive an emergency 4G hubspot you can get in the Bouygues Telecom shops.
Bouygues Telecom is great for people who need to have great customer support with their internet home internet plan.
💰 Price
📆 1-year commitment plans:
| BBox Fit 17.99€/month, 31.99€/month after 1 year | 🌐 400/400 Mbps 📺 ❌ 📞 Unlimited landline 🛜 Wi-Fi 5 |
✍️ Activation fee: 48€
💔 Cancellation fee: 59€
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
🛟 Customer Service
📱 Mobile Application
🌐 Online
- Go to assistance.bouyguestelecom.fr
- Answer the questions
☎️ Phone
- Call the 1064
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order Bouygues Telecom home internet plan:
Bouygues Telecom Website (Box)
- 🌐 online
- 🏬 Bouygues Telecom shops
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
📆🏦📺⑥
🛒 bouyguestelecom.fr
📆 1-year commitment
🏎️ From 26.99€/mo., 41.99€/mo. after 1 year
✍️ 48€ activation fee
🌐 From 1 Gbps/700 Mbps
📺 180 channels (TV + mobile app)
💪 Triple play box with great customer service
ℹ️ Information
Bouygues Telecom Website (Box)
Bouygues Telecom offers a different range of prices for home internet plans. They are all with a 1-year commitment contract.
Customer support can be reached by phone or online. In case of failure, you will receive an emergency 4G hubspot you can get in the Bouygues Telecom shops.
Bouygues Telecom is great for people who need to have great customer support with their internet home internet plan.
💰 Price
📆 1-year commitment plans:
| BBox Must 26.99€/month, 41.99€/month after 1 year | 🌐 1 Gbps/700 Mbps 📺 180 channels (TV + mobile app) 📞 Unlimited landline/mobile 🛜 Wi-Fi 6 |
| BBox Ultym 32.99€/month, 50.99€/month after 1 year | 🌐 2 Gbps/900 Mbps 📺 180 channels (TV + mobile app) 📞 Unlimited landline/mobile 🛜 Wi-Fi 6E |
✍️ Activation fee: 48€
💔 Cancellation fee: 59€
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
🛟 Customer Service
📱 Mobile Application
🌐 Online
- Go to assistance.bouyguestelecom.fr
- Answer the questions
☎️ Phone
- Call the 1064
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order Bouygues Telecom home internet plan:
Bouygues Telecom Website (Box)
- 🌐 online
- 🏬 Bouygues Telecom shops
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
🕊️🏦📺⑥
🛒 free.fr, Free stores
🕊️ No commitment
🏎️ From 29.99€/mo., 39.99€/mo. after 1 year
✍️ 49€ activation fee
🌐 From 5 Gbps/700 Mbps
📺 220 channels (TV + mobile app)
🤑 Great value for money. Up to -10€ on the 19.99€ mobile plan
ℹ️ Information
Free Website (Box)
Free Store
FNAC Shop
Free Vending Machines (Bornes Free)
Free offers two no-commitment internet home plans with internet, phone, and TV. They offer services such as very high internet speed, new-generation Wi-Fi, TV, and streaming services such as Netflix or Amazon Prime (included only in the Freebox Delta plan).
Moreover, you can have a discount on the 19.99€ mobile plan sold by Free Mobile, if you subscribe also to one of the home internet plans from Free.
Customer support can be reached by phone or chat.
Free is great for people who:
- need really high-speed internet with new-generation Wi-Fi
- use Free Mobile and want to enjoy the discount with the bundle offer.
💰 Price
🕊️ No-commitment plans:
| Freebox Pop 29.99€/month, 39.99€/month after 1 year | 🌐 5 Gbps/700 Mbps 📺 180 channels 📞 Unlimited landline/mobile 🛜 Wi-Fi 6 |
| Freebox Delta 39.99€/month, 49.99€/month after 1 year | 🌐 8 Gbps/700 Mbps 📺 180 channels 📞 Unlimited landline/mobile 🛜 Wi-Fi 6E 🎁 Netflix, Amazon Prime, Cafeyn (digital newsstands) |
✍️ Service opening fee: 49€
💔 Home internet plan cancellation: 49€
💡 If you subscribe to a Free home internet plan, you can have a discount on the 19.99€ mobile plan:
- -10€ with the 29.99€ internet plan
- -6€ with the 39.99€ internet plan
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
🛟 Customer Service
🌐 Online
- Go to this page: free.fr/freebox/informations/nous-contacter/abonne-freebox/
☎️ Phone
- Call the 3244
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order Free home internet plans:
Bouygues Telecom Website (Box)
- 🌐 online
- 🤖 Free vending machines, available in:
- Free stores
- FNAC shops
- Independent shops
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
🌐 Website
📆🏦📺⑥
🛒 orange.fr
📆 1-year commitment
🏎️ From 24.99€/mo., 42.99€/mo. after 1 year
✍️ 0€ activation fee
🌐 From 500/500 Mbps
📺 140 channels (TV + mobile app)
🥇 No. 1 internet provider in 🇫🇷
ℹ️ Information
Orange Website (Box)
Orange is the no. 1 internet provider in France. Their plans have a 1-year commitment.
Their offers are dedicated to people who want the no. 1 internet provider in France, with easy-to-reach customer service.
💰 Price
📆 1-year commitment plans:
| Livebox Fibre 24.99€/month, 42.99€/month after 1 year | 🌐 500/500 Mbps 📺 140 channels 📞 Unlimited landline 🛜 Wi-Fi 5 |
| Livebox Up Fibre 32.99€/month, 50.99€/month after 1 year | 🌐 2 Gbps/600 Mbps 📺 140 channels 📞 Unlimited landline/mobile 🛜 Wi-Fi 6 |
| Livebox Max Fibre 37.99€/month, 55.99€/month after 1 year | 🌐 2 Gbps/800 Mbps 📺 140 channels 📞 Unlimited landline/mobile 🛜 Wi-Fi 6E |
✍️ Activation fee: 0€
💔 Cancellation fee: 50€
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
🛟 Customer Service
📱 Mobile Application
- Click on the section « Aide » at the bottom right corner of the screen
- Type your problem and follow the process
- You will be in a chat
🌐 Online
- Go to assistance.orange.fr
- Chat with the chatbot Djingo
☎️ Phone
- Call the 3900
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order Orange home internet plans:
Bouygues Telecom Website (Box)
- 🌐 online
- 🏬 Orange shops
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
(SFR) 🕊️🏦📺⑥
🛒 red-by-sfr.fr only
🕊️ No commitment
🐢 From 19.99€/mo.
✍️ 39€ activation fee
🌐 Up to 20/1 Mbps
📺 From 35 channels (mobile app)
🤑 The cheapest
ℹ️ Information
Red by SFR Website (Box)
SFR Box 7
SFR Décodeur Connect TV
RED by SFR is the low-cost brand of SFR. They offer the cheapest home internet deal in the market: it is a unique home internet plan that you can customize to your needs. thus you can add on top of the base plan the TV or the Wi-Fi 6.
In case of an issue, you will need to make a request to customer support with their mobile application in a chat, then it will call you instantly. In case of failure, they will provide you with a 4G hotspot you can retrieve in a SFR shop.
RED by SFR will be great for people who want all the essential internet services at a cheap price.
💰 Price
🕊️ No-commitment plans:
| RED box 19.99€/month | 🌐 Up to 20/1 Mbps 📺 35 channels (mobile app) 📞 Unlimited landline 🛜 Wi-Fi 5 |
✍️ Activation fee: 39€
💔 Cancellation fee: 49€
You can see the different options (TV, Wi-Fi, phone) you can add to your plan in the section ➕ Options below.
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
➕ Options
| 📞 Unlimited mobile | +0€/month You just need to explicitly check the option at the subscription |
| 📺 35 channels (mobile app) | Free The mobile application is compatible with Chromecast |
| 📺 35 channels (TV) | +3€/month |
| 📺 100 channels (mobile app or TV) | +2€/month |
| 🛜 Wi-Fi 6 | +7€/month |
🛟 Customer Service
📱 Mobile application
- Click on the section « Aide » at the bottom right corner of the screen
- Scroll to the bottom of the page and click on « Nous contacter »
- You will be in a chat with a virtual assistant: describe your problem.
🌐 Online
- Go to red-by-sfr.fr
- Click on the bottom right corner
- You will be in a chat with a virtual assistant: describe your problem.
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order a RED by SFR no-commitment internet home plan:
Red by SFR Website (Box)
- 🌐 online
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
(Orange) 🕊️🏦📺
🛒 sosh.fr only
🕊️ No commitment
🐢 From 20.99€/mo.
✍️ 0€ activation fee
🌐 Up to 20/1 Mbps
📺 From 72 channels (mobile app)
🥇 Cheap plan from the no. 1 in France but outdated onboarding
ℹ️ Information
Sosh Website (Box)
Livebox 5
Livebox UHD TV
Sosh is the brand of Orange (the no. 1 internet provider in France) for no-commitment plans. They offer a unique home internet plan that is only available online. It is great if you are looking for the quality of Orange at a low price.
Customer support is only by chat on their website.
Sosh is great for people who want to have the no. 1 internet provider in France, at a cheap price.
💰 Price
🕊️ No-commitment plans:
| La Boîte Sosh 20.99€/month | 🌐 Up to 20/1 Mbps 📺 72 channels (mobile app) upon request 📞 Unlimited landline 🛜 Wi-Fi 5 |
✍️ Activation fee: 0€
💔 Cancellation fee: 50€
You can see the different options (TV, Wi-Fi, phone) you can add to your plan in the section ➕ Options below.
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
➕ Options
| 📺 72 channels (mobile app) | Free upon request |
| 📺 140 channels (TV + mobile app) | +5€/month (10€ activation fee) |
| 📞 Unlimited mobile | +5€/month |
🛟 Customer Service
📱 Mobile Application
- Click on the section « Aide » at the bottom right corner of the screen
- Type your problem and follow the process
- You will be in a chat
🌐 Online
- Go to assistance.sosh.fr
- Answer the questions
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order a Sosh no-commitment mobile plan:
Sosh Website (Box)
- 🌐 online
⚠️ After the subscription on their website, you will have to fill a paper you will receive in your mailbox, and send it back by post.
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
🌐 Website
📆🏦
🛒 bouyguestelecom.fr
📆 1-year commitment
🐢 17.99€/mo., 27.99€/mo. after 1 year
✍️ 48€ activation fee
🌐 Up to 20/1 Mbps
📺 ❌
💪 Internet-only box with great customer service
ℹ️ Information
Bouygues Telecom Website (Box)
Bouygues Telecom offers a different range of prices for home internet plans. They are all with a 1-year commitment contract.
Customer support can be reached by phone or online. In case of failure, you will receive an emergency 4G hubspot you can get in the Bouygues Telecom shops.
Bouygues Telecom is great for people who need to have great customer support with their internet home internet plan.
💰 Price
📆 1-year commitment plans:
| BBox Fit 17.99€/month, 27.99€/month after 1 year | 🌐 Up to 20/1 Mbps 📺 ❌ 📞 Unlimited landline 🛜 Wi-Fi 5 |
✍️ Activation fee: 48€
💔 Cancellation fee: 59€
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
🛟 Customer Service
📱 Mobile Application
🌐 Online
- Go to assistance.bouyguestelecom.fr
- Answer the questions
☎️ Phone
- Call the 1064
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order Bouygues Telecom home internet plan:
Bouygues Telecom Website (Box)
- 🌐 online
- 🏬 Bouygues Telecom shops
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
📆🏦📺⑥
🛒 bouyguestelecom.fr
📆 1-year commitment
🐢 From 26.99€/mo., 37.99€/mo. after 1 year
✍️ 48€ activation fee
🌐 Up to 20/1 Mbps
📺 180 channels (TV + mobile app)
💪 Triple play box with great customer service
ℹ️ Information
Bouygues Telecom Website (Box)
Bouygues Telecom offers a different range of prices for home internet plans. They are all with a 1-year commitment contract.
Customer support can be reached by phone or online. In case of failure, you will receive an emergency 4G hubspot you can get in the Bouygues Telecom shops.
Bouygues Telecom is great for people who need to have great customer support with their internet home internet plan.
💰 Price
📆 1-year commitment plans:
| BBox Must 26.99€/month, 37.99€/month after 1 year | 🌐 Up to 20/1 Mbps 📺 180 channels (TV + mobile app) 📞 Unlimited landline/mobile 🛜 Wi-Fi 6 |
| BBox Ultym 32.99€/month, 41.99€/month after 1 year | 🌐 Up to 20/1 Mbps 📺 180 channels (TV + mobile app) 📞 Unlimited landline/mobile 🛜 Wi-Fi 6E |
✍️ Activation fee: 48€
💔 Cancellation fee: 59€
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
🛟 Customer Service
📱 Mobile Application
🌐 Online
- Go to assistance.bouyguestelecom.fr
- Answer the questions
☎️ Phone
- Call the 1064
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order Bouygues Telecom home internet plan:
Bouygues Telecom Website (Box)
- 🌐 online
- 🏬 Bouygues Telecom shops
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
🕊️🏦📺⑥
🛒 free.fr, Free stores
🕊️ No commitment
🐢 From 29.99€/mo., 39.99€/mo. after 1 year
✍️ 49€ activation fee
🌐 Up to 20/1 Mbps
📺 220 channels (TV + mobile app)
🤑 Great value for money. Up to -10€ on the 19.99€ mobile plan
ℹ️ Information
Free Website (Box)
Free Store
FNAC Shop
Free Vending Machines (Bornes Free)
Free offers two no-commitment internet home plans with internet, phone, and TV. They offer services such as very high internet speed, new-generation Wi-Fi, TV, and streaming services such as Netflix or Amazon Prime (included only in the Freebox Delta plan).
Moreover, you can have a discount on the 19.99€ mobile plan sold by Free Mobile, if you subscribe also to one of the home internet plans from Free.
Customer support can be reached by phone or chat.
Free is great for people who:
- need really high-speed internet with new-generation Wi-Fi
- use Free Mobile and want to enjoy the discount with the bundle offer.
💰 Price
🕊️ No-commitment plans:
| Freebox Pop 29.99€/month, 39.99€/month after 1 year | 🌐 Up to 20/1 Mbps 📺 180 channels (TV + mobile app) 📞 Unlimited landline/mobile 🛜 Wi-Fi 6 |
| Freebox Delta 39.99€/month, 49.99€/month after 1 year | 🌐 Up to 20/1 Mbps 📺 180 channels (TV + mobile app) 📞 Unlimited landline/mobile 🛜 Wi-Fi 6E 🎁 Netflix, Amazon Prime, Cafeyn (digital newsstands) |
✍️ Service opening fee: 49€
💔 Home internet plan cancellation: 49€
💡 If you subscribe to a Free home internet plan, you can have a discount on the 19.99€ mobile plan:
- -10€ with the 29.99€ internet plan
- -6€ with the 39.99€ internet plan
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
🛟 Customer Service
🌐 Online
- Go to this page: free.fr/freebox/informations/nous-contacter/abonne-freebox/
☎️ Phone
- Call the 3244
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order Free home internet plans:
Bouygues Telecom Website (Box)
- 🌐 online
- 🤖 Free vending machines, available in:
- Free stores
- FNAC shops
- Independent shops
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
🌐 Website
📆🏦📺⑥
🛒 orange.fr
📆 1-year commitment
🐢 From 24.99€/mo., 42.99€/mo. after 1 year
✍️ 0€ activation fee
🌐 Up to 20/1 Mbps
📺 140 channels (TV + mobile app)
🥇 No. 1 internet provider in 🇫🇷
ℹ️ Information
Orange Website (Box)
Orange is the no. 1 internet provider in France. Their plans have a 1-year commitment.
Their offers are dedicated to people who want the no. 1 internet provider in France, with easy-to-reach customer service.
💰 Price
📆 1-year commitment plans:
| Livebox 24.99€/month, 38.99€/month after 1 year | 🌐 Up to 20/1 Mbps 📺 140 channels (TV + mobile app) 📞 Unlimited landline 🛜 Wi-Fi 5 |
| Livebox Up 32.99€/month, 46.99€/month after 1 year | 🌐 Up to 20/1 Mbps 📺 140 channels (TV + mobile app) 📞 Unlimited landline/mobile 🛜 Wi-Fi 6 |
| Livebox Max 37.99€/month, 51.99€/month after 1 year | 🌐 Up to 20/1 Mbps 📺 140 channels (TV + mobile app) 📞 Unlimited landline/mobile 🛜 Wi-Fi 6E |
✍️ Activation fee: 0€
💔 Cancellation fee: 50€
💡 They refund up to 100€ for the cancellation fee from your previous home internet provider: you need to follow a procedure on the website to claim this refund.
🛟 Customer Service
📱 Mobile Application
- Click on the section « Aide » at the bottom right corner of the screen
- Type your problem and follow the process
- You will be in a chat
🌐 Online
- Go to assistance.orange.fr
- Chat with the chatbot Djingo
☎️ Phone
- Call the 3900
🛒 How to Subscribe
📂 What you need to have:
- 🏦 🇪🇺 EU IBAN: to pay the monthly payment.
- 💳 credit card: to pay the activation fee.
- 📧 email address
- 📍 address in France: to install the internet at your home and for billing.
You can order Orange home internet plans:
Bouygues Telecom Website (Box)
- 🌐 online
- 🏬 Orange shops
💡 You can change easily your internet provider by keeping your phone number:
To know more, you can go to the section 🔢 Keep Your Phone Number To Cancel Easily.
🛑 If you don’t have an 🇪🇺 EU IBAN, you won’t be able to subscribe to a home internet plan.
To open a bank account in France, you can read this article:
🔢 Keep Your Phone Number To Cancel Easily
Nowadays, fewer people use the landline phone at home. However, if you want to change your internet service provider, by keeping your landline phone number, the new provider will:
- cancel the home internet plan from your old provider
- transfer your landline phone number from your old provider
They will be done both at the same time! It is super fast (5 minutes only) and easy to launch the procedure online: all you need to have is to request the RIO code. To know more, the procedure is explained in the next section 💔 How to Cancel Your Home Internet Plan.
💔 How to Cancel Your Home Internet Plan
If you want to know how to cancel easily your home internet plan or how to keep your phone number when switching home internet plans, you can read this article:
Conclusion
To summarize:
- RED by SFR is the cheapest home internet plan in France.
- Bouygues Telecom has a good quality-price ratio.
- If you want the fastest internet at a good price, you should subscribe with Free.
- Sosh (Orange) will be a great choice if you want to have the best network infrastructure at a good price.
Now, you know all the things to subscribe to the best home internet plans in France.
If you are moving into a new apartment, you can check the different articles to set all the things when you change apartment:
